Plane-gate: The fall-out
According to Sean:
"I left the hotel at 4:21 - my flight was at 6:05. I figured that was plenty of time.I was checking in at 5:33 and the woman was like "SORRY ALL OF YOU PEOPLE HAVE TO REBOOK - WE ALREADY GAVE AWAY YOUR SEATS" And we yelled "we still have 27 minutes" and she replied "you should have been here an hour ago....BE ON TIME NEXT TIME" Meanwhile on the plane that I eventually got - they were holding it for people who checked in late (7 people boardd after final call) . "
We checked the US Air website on their check-in policy.
"US Airways closes flight and baggage check-in 30 minutes prior to departure for domestic travel and 60 minutes prior to departure for international travel. If you are not checked in and waiting in the boarding area at least 15 minutes before the scheduled departure time, your reservation may be canceled and you will not be eligible for denied boarding compensation."
It seems that our beloved Agnew was not checked in 30 minutes prior to departure BUT was in the boarding area. Also, it is not US Airways official policy to be present an hour before departure. It's just a recommendation. It's your call, but we think a certain someone might be eligible for a voucher if he complains enough.
"I left the hotel at 4:21 - my flight was at 6:05. I figured that was plenty of time.I was checking in at 5:33 and the woman was like "SORRY ALL OF YOU PEOPLE HAVE TO REBOOK - WE ALREADY GAVE AWAY YOUR SEATS" And we yelled "we still have 27 minutes" and she replied "you should have been here an hour ago....BE ON TIME NEXT TIME" Meanwhile on the plane that I eventually got - they were holding it for people who checked in late (7 people boardd after final call) . "
We checked the US Air website on their check-in policy.
"US Airways closes flight and baggage check-in 30 minutes prior to departure for domestic travel and 60 minutes prior to departure for international travel. If you are not checked in and waiting in the boarding area at least 15 minutes before the scheduled departure time, your reservation may be canceled and you will not be eligible for denied boarding compensation."
It seems that our beloved Agnew was not checked in 30 minutes prior to departure BUT was in the boarding area. Also, it is not US Airways official policy to be present an hour before departure. It's just a recommendation. It's your call, but we think a certain someone might be eligible for a voucher if he complains enough.
posted by Ryan C at 9:18 AM
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